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Library Procedure Handbook

Overdue Notices

  1. Change the top function tab to "Notices" and sort the long list by name to find "LTC notices"
    1. LTC Overdue All Notices
      1. Prepare → Local Printer  → Print → LibraryLab3 → Print → Check Do Not Clear box → Send Notices (to email)
      2. Move all to Print Queue → Yes → Uncheck Do Not Clear box → Send Notices
      3. After notices have printed, click Finish Printing → Close → Close
      4. Do not save any changes if asked
      5. Tri-fold and stuff into windowed envelopes with black LTC logo (above hold shelf) so address is showing, then place in outgoing mail bin

Billing Notices 

    1. LTC Bills and Fines
      1. Prepare → Local Printer  → Print → LibraryLab3 → Print → Check Do Not Clear box → Send Notices (to email)
      2. Move all to Print Queue → Yes → Uncheck Do Not Clear box → Send Notices
      3. After notices have printed, click Finish Printing → Close → Close
      4. Do not save any changes if asked
         
  2. Collect all printed notices,
    1. Final Bill Notices: 
      1. All bills over $30:
        1. place on the Lockout List
        2. send student text message via Navigate
          1. Your overdue LTC Library Item(s) have been billed to you. 
            Please return the item(s) within 30 days or 
            call 920.693.1130 to make payment arrangements.
        3. If unsure, give all final bills to Janet
      2. All bills under $5 will be torn and discarded

All bills $5 or more will be tri-folded and stuffed into windowed security envelopes with blue LTC logo so address is showing, insert a Business Reply Mail envelope behind notice making sure address is not covered, then place in outgoing mail bin

Lakeshore Technical College does not discriminate against protected classes, including but not limited to race, color, national origin, religion, sex, or gender--including sexual orientation, gender identity, gender expression, disability or age in employment, admissions, or its programs or activities. To handle inquiries regarding Lakeshore’s nondiscrimination policies, contact the Manager of Access, Equity, and Inclusion for students 920.693.1120, nicole.yang@gotoltc.edu or the Executive Director of Human Resources for staff/others 920.693.1139, marissa.holst@gotoltc.edu. Lakeshore, 1290 North Avenue, Cleveland, WI 53015. TTY 711 gotoltc.edu/equal-opportunity-statement. For more information visit https://gotoltc.edu/equal-opportunity-statement.